FACEIT, the popular competitive gaming platform, requires specific Windows security updates to function properly with its anti-cheat system. Many users encounter issues when these updates are missing or improperly installed, preventing them from joining matches. This comprehensive guide walks you through troubleshooting and resolving these update-related problems on both Windows 10 and Windows 11 systems.
Why FACEIT Requires Specific Windows Updates
The FACEIT anti-cheat system relies on several critical Windows security components:
- Virtualization-Based Security (VBS): Protects against sophisticated cheating techniques
- Credential Guard: Prevents credential theft attacks
- Core isolation memory integrity: Blocks memory manipulation cheats
Without these security features enabled through Windows updates, the anti-cheat system cannot guarantee a fair playing environment.
Checking Your Current Update Status
Before troubleshooting, verify which updates you're missing:
1. Open Windows Update (Settings > Update & Security)
2. Click View update history
3. Look for these critical updates:
- KB5005260 (or later)
- KB5005039 (or later)
- Any cumulative updates from 2021 onward
Step 1: Running Windows Update Troubleshooter
Microsoft provides built-in tools to fix update issues:
1. Press Win + I to open Settings
2. Navigate to Update & Security > Troubleshoot
3. Select Windows Update and run the troubleshooter
4. Apply any recommended fixes
Step 2: Manual Update Installation
If automatic updates fail:
1. Visit the Microsoft Update Catalog
2. Search for the missing KB numbers
3. Download the correct version for your system (x64 or ARM64)
4. Install the updates manually
Step 3: Enabling Required Windows Features
Some security features must be manually enabled after updates:
1. Open Windows Security (Start > Windows Security)
2. Go to Device Security
3. Enable Core isolation and Memory integrity
4. Reboot your system
Step 4: Verifying VBS Status
Virtualization-Based Security must be active:
1. Press Win + R, type msinfo32 and press Enter
2. Look for Virtualization-based security in the System Summary
3. It should show Running status
Common Error Messages and Solutions
"Required Windows updates are missing"
- Solution: Install all pending quality updates through Windows Update
"Virtualization is not enabled"
- Solution: Enable virtualization in BIOS/UEFI settings
"Core isolation couldn't be started"
- Solution: Update your GPU drivers and check for conflicting software
Advanced Troubleshooting
If standard methods fail:
- Use the Windows Update Assistant: Microsoft's tool can force critical updates
- Perform a system restore: Roll back to a point before issues began
- Clean boot Windows: Identify software conflicts preventing updates
Preventing Future Issues
To maintain FACEIT compatibility:
- Enable automatic Windows updates
- Regularly check for optional security updates
- Keep your GPU drivers updated
- Avoid modifying core Windows security components
When to Contact Support
If you've tried all steps and still can't resolve:
- Contact FACEIT support with your system details
- Include screenshots of error messages
- Provide your Windows version and update history
Following these steps should resolve most Windows update-related issues with FACEIT's anti-cheat system, getting you back into competitive matches quickly and securely.