Microsoft has temporarily halted Windows 11 updates affecting several popular Ubisoft titles following numerous reports of game crashes and performance issues. The problematic updates, part of Windows 11's regular security and feature improvements, have been causing instability in games like Assassin's Creed Valhalla, Far Cry 6, and Rainbow Six Siege.
The Issue at Hand
Multiple users began reporting crashes shortly after installing recent Windows 11 updates (KB5031455 and KB5031354). The crashes typically occur:
- During gameplay sessions
- When launching games
- After cutscenes or loading screens
Ubisoft's support forums and Microsoft's Feedback Hub saw a surge in complaints, with players describing:
- Sudden application closures without error messages
- Freezes followed by crashes
- Reduced frame rates before crashes
Microsoft's Response
Microsoft confirmed the compatibility issues in a support document, stating:
"We're aware of these reports and have temporarily blocked the affected updates from being offered to devices running these Ubisoft titles. Our teams are working with Ubisoft to resolve these issues."
The company has implemented a compatibility hold, preventing the problematic updates from being installed on systems where these Ubisoft games are detected.
Affected Games
The following Ubisoft titles appear most impacted:
- Assassin's Creed Valhalla
- Far Cry 6
- Rainbow Six Siege
- The Division 2
- Watch Dogs: Legion
Temporary Workarounds
While awaiting a permanent fix, players have reported success with these methods:
-
Rolling back updates:
- Open Settings > Windows Update > Update history
- Select "Uninstall updates"
- Remove the most recent updates -
Running games in compatibility mode:
- Right-click game executable
- Properties > Compatibility tab
- Try Windows 8 compatibility mode -
Disabling overlays:
- Turn off Xbox Game Bar
- Disable Ubisoft Connect overlay
- Disable Discord overlay if present
Technical Analysis
Early investigations suggest the crashes may relate to:
- Memory management changes in recent Windows 11 updates
- DRM compatibility issues with Ubisoft's anti-tamper system
- GPU scheduling conflicts with certain driver versions
Industry Impact
This incident highlights:
- The growing complexity of maintaining game compatibility across Windows versions
- Challenges in testing updates against thousands of game configurations
- The need for better communication between Microsoft and game developers
What's Next
Microsoft and Ubisoft are expected to release:
- A Windows update addressing the compatibility issues
- Potential game patches from Ubisoft
- Updated driver versions from GPU manufacturers
Players are advised to monitor official channels for updates rather than attempting manual fixes that might compromise system security.
Historical Context
This isn't the first time Windows updates have caused game issues:
- 2021: Windows 10 updates broke some DirectX 9 games
- 2020: A security update affected performance in certain titles
- 2018: The infamous October Update caused widespread game crashes
Expert Recommendations
Gaming and Windows experts suggest:
- Creating system restore points before installing updates
- Delaying non-security updates if gaming is critical
- Reporting issues through proper channels to help developers
Conclusion
While frustrating for players, Microsoft's quick action to halt problematic updates demonstrates improved responsiveness to gaming issues compared to past incidents. The gaming community awaits a permanent solution that maintains both system security and game stability.