Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
Least Active Routing in Dynamics 365 Boosts Response Times but Risks Skill Gaps
Efficient workload distribution is paramount for exceptional customer service. In today's fast-paced digital landscape, even minor delays or uneven staffing can significantly impact customer...
AI and Cloud Power Supply Chain Revolution: PULPO WMS & Aident Integration
The convergence of artificial intelligence (AI), cloud computing, and warehouse automation is reshaping supply chain management, leaving behind traditional manual processes. This transformation is...
Unify Dots July Webinars: AI Boosts Dynamics 365 Finance, CRM & Pricing
Unify Dots, a prominent Microsoft Solutions Partner, is hosting a series of insightful webinars throughout July 2025, focusing on leveraging the power of artificial intelligence (AI) within the...
Microsoft Dynamics 365: AI-Powered ERP and CRM Solutions for Business Transformation
The integration of Artificial Intelligence (AI) into Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems is reshaping how businesses operate, and Microsoft Dynamics...
Dynamics 365 AI Cuts Waste, Boosts Sales Conversions and Personalization
The integration of Artificial Intelligence (AI) into Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems is rapidly changing how businesses operate. Microsoft...
Microsoft Dynamics 365 Contact Center: Revolutionizing Customer Service with AI
Microsoft Dynamics 365 Contact Center: Revolutionizing Customer Service with AI In today's competitive landscape, delivering exceptional customer service is paramount. Businesses are constantly...
Aptean Fresh Produce ERP: Revolutionizing the Fresh Produce Industry with Cloud-Based Efficiency
Aptean's latest offering, Aptean Fresh Produce ERP, is poised to revolutionize the fresh produce industry by streamlining operations and boosting profitability through a cutting-edge cloud-based...
Wild Tech Names Tiffany Ong Head of Microsoft to Lead APAC Cloud and AI Push
As Singapore’s technology sector rapidly evolves toward digital maturity, Tiffany Ong’s appointment as Head of Microsoft at Wild Tech marks a pivotal moment for the region’s IT landscape. With...
Tiffany Ong Leads Wild Tech's Microsoft Division in Singapore to Drive APAC Digital Transformation
The appointment of Tiffany Ong as Head of Microsoft in Singapore by Wild Tech signals a bold move to accelerate digital transformation across the Asia Pacific region. With over 15 years of experience...
Zambian Government Deploys Microsoft Dynamics 365, Cuts Business Registration to 48 Hours
Zambia is undergoing a remarkable digital transformation, leveraging Microsoft Dynamics 365 to revolutionize how citizens access government services. This ambitious initiative, spearheaded by the...
How Microsoft and EPL Are Using AI & Cloud Tech to Transform Football Fan Experience
The English Premier League (EPL) has announced a groundbreaking five-year partnership with Microsoft, leveraging AI and cloud technologies to redefine how fans engage with football. This...
How Microsoft Dynamics 365 ERP Migration Transforms Industrial Efficiency
In today's hypercompetitive industrial landscape, seamless digital transformation is no longer optional—it's a strategic imperative. Companies relying on outdated ERP systems are discovering that...