Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
Microsoft Dynamics 365 Finance 2025: AI-Powered Financial Management for Global Enterprises
The global financial landscape is undergoing a seismic shift, with CFOs and finance teams facing unprecedented challenges in managing cross-border operations, regulatory compliance, and real-time...
Glance Cobrowse Brings Live Screen-Sharing to Dynamics 365 for Faster Support
The rapid digital transformation of customer service continues to reshape how organizations engage with their customers, and visual collaboration technologies are finding new momentum within...
Microsoft Dynamics 365 AI analyzes 100% of calls, boosting CSAT 28%
The integration of AI-powered conversation analytics with Microsoft Dynamics 365 is reshaping how businesses understand and enhance customer interactions. By leveraging advanced speech recognition,...
Microsoft Dynamics 365 Field Service Revolutionizes Global Scheduling with Time Zone Agnostic Features
Microsoft Dynamics 365 Field Service is setting a new standard for global workforce management with its innovative time zone agnostic scheduling capabilities. As businesses increasingly operate...
Vox ISM and Microsoft: Revolutionizing Enterprise Digital Transformation
The digital transformation reshaping today's enterprise landscape finds one of its most compelling examples in the partnership between Vox ISM and Microsoft. As a Microsoft Gold Partner, Vox ISM has...
Austria's Digital Leap: A1 Telekom and Microsoft Unveil Local Cloud Region
Austria's digital landscape is set for a transformative boost as A1 Telekom Austria and Microsoft announce a groundbreaking partnership to launch a local cloud region. This strategic collaboration,...
How Abu Dhabi's TAMM Platform Uses AI to Transform Government Services
Abu Dhabi is setting a new global benchmark for AI-driven governance with its innovative TAMM platform. The Department of Government Enablement (DGE) recently demonstrated how this digital ecosystem...
Solgari's AI Chatbot with Microsoft Copilot Studio Revolutionizes Customer Engagement
Solgari has taken a bold leap into the future of enterprise communication with the launch of its AI-powered chatbot integrated with Microsoft Copilot Studio. This strategic move promises to redefine...
Microsoft Dynamics 365 AI predicts customer needs before they arise
The ways businesses interact with customers are undergoing a seismic shift. Today’s consumers expect not only rapid responses but also a level of anticipation—an expectation that is quickly...
How Microsoft and Integrated Rental Partnership Are Revolutionizing Heavy Equipment Rental
The heavy equipment rental industry is undergoing a seismic shift, driven by digital transformation and cutting-edge technology partnerships. Microsoft's collaboration with Integrated Rental...
Microsoft Advances AI Agent Interoperability with Model Context Protocol at Build 2025
Microsoft Advances AI Agent Interoperability with Model Context Protocol at Build 2025 Introduction At the Build 2025 conference, Microsoft unveiled a comprehensive suite of AI agent interoperability...
Semler pioneers Denmark's largest ERP migration with Microsoft Dynamics 365 and AI.
Semler’s Digital Leap: Denmark’s Largest Microsoft Dynamics ERP Overhaul Denmark's automotive giant, Semler, is undertaking a pioneering digital transformation that marks the country's largest...