Customer Relationship Management
The latest Customer Relationship Management coverage — news, analysis, and updates from the WindowsNews.AI desk.
Desjardins Adopts Microsoft Dynamics 365 to Unify Member Relationship Management
Desjardins Group, North America's largest financial cooperative, has taken a decisive step in its digital transformation by deploying Microsoft Dynamics 365 as a shared customer relationship...
Unify Dots July Webinars: AI Boosts Dynamics 365 Finance, CRM & Pricing
Unify Dots, a prominent Microsoft Solutions Partner, is hosting a series of insightful webinars throughout July 2025, focusing on leveraging the power of artificial intelligence (AI) within the...
Dynamics 365 AI Cuts Waste, Boosts Sales Conversions and Personalization
The integration of Artificial Intelligence (AI) into Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems is rapidly changing how businesses operate. Microsoft...
Tiffany Ong Leads Wild Tech's Microsoft Division in Singapore to Drive APAC Digital Transformation
The appointment of Tiffany Ong as Head of Microsoft in Singapore by Wild Tech signals a bold move to accelerate digital transformation across the Asia Pacific region. With over 15 years of experience...
All-in-One Business Platform Bitrix24 Balances Rich Features with Steep Learning Curve
Introduction In the realm of business automation software, Bitrix24 has emerged as a formidable contender, offering a suite of tools that extend beyond traditional Customer Relationship Management...
AI-Powered Sales Automation and Copilot Drive Customer Experience in Dynamics 365 CRM
Introduction In today's competitive business landscape, delivering exceptional customer experiences is paramount. Microsoft Dynamics 365 CRM emerges as a comprehensive, AI-enhanced customer...
Long View's Digital Transformation with Microsoft Dynamics 365: A Case Study
In an era where digital transformation dictates the pace of business success, Long View, a leading IT services provider, has emerged as a compelling case study in leveraging cutting-edge technology...
Public Trust New Zealand Transforms Contact Center with Microsoft Dynamics 365
In an era where digital transformation is reshaping industries at an unprecedented pace, Public Trust New Zealand stands as a beacon of innovation in the public sector. This government-owned...