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Windows 11 Copilot Windows Update Cybersecurity Privacy

4 months ago 1 min read

Dynamics 365 Contact Center Gains FetchXML Customization for Consults & Transfers

Microsoft has begun rolling out a significant enhancement to Dynamics 365 Contact Center that empowers administrators with unprecedented control over consult and transfer workflows. The new...

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Declarative Routing

Dynamics 365 Contact Center Gains FetchXML Customization for Consults & Transfers

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